Dear Dr. Tammy Torres,
My husband has stage 4 cancer and we were desperate to obtain the COVID-19 vaccine. After having a difficult time getting an appointment, I decided to look on Salem Medical Center’s website for vaccine information.
I called the number listed and got right through. I spoke to an extremely pleasant and caring representative, Christine Chadwick. She was able to schedule my husband and I, and we received our first shot on Jan. 22. She also scheduled our second appointment.
The entire process was so organized, and the staff couldn’t have been nicer.
Kudos to you and your staff. Patient experience is only as good as the institute’s leadership.