Congratulations to the Information Technology Department on being named Shining Stars.
It is the first time that an entire Department has been recognized as a Shining Star – and for good reason.
During the cut over to Salem Medical Center, the IT group was challenged in ways that go beyond description. The transition taxed technological know-how and sleep patterns, but never once did the IT group fail to solve the problem at hand – and there were many.
Director of Inpatient Physical Therapy Scott LaRaus, DPT, summed up their work best: “What can I say about a staff that – despite mounting electronic-computer problems, despite overwhelming calls by frustrated staff/administration/physicians – stayed calm, stayed focused, stayed determined to not only fix our systems but to do so with a smile on their faces. Despite their obvious exhaustion, they pushed through. They should be looked at as the “gold standard” on how to handle challenging situations.
With printers not working, bar codes not reading, faxes going to nowhere, and Happy Birthday messages showing up randomly on computer screens, to list just a few of the “challenging situations” the IT team faced, it is no wonder that one staff member referred to them as IT Super Heroes.
So who are these Super Heroes that saved the day? Congratulations to Brian McCarthy, Director, and staff Harold Pressly, Gail Emel, Brian Timmerman and Jeannie Dorrell.