With impressive scores, the Wound Care Center was recently recognized for both Clinical Distinction and Patient Satisfaction.
The Clinical Distinction Award covers two categories — Days to Heal and Healing Percentage Rate.
“For Days to Heal, the benchmark is 32 days on average,” said Program Director Renee Miller, RN. “Our average was 28 days.”
For Healing Percentage Rate, the benchmark is 90 percent. SMC’s percentage is 98.6 percent.
In Patient Satisfaction, the team received a nearly perfect score of 99.8 percent based on the benchmark of 96 percent.
“The past year has been very challenging as you know, so this is quite an accomplishment for the Wound Care team,” Miller said.
Receiving high scores in evaluations such as these reflects the hospital’s goal of providing quality care to the community.
“The numbers show why they won these awards,” said Dr. Tammy Torres, CEO. “We’re very lucky to have such a skillful and caring team in our Wound Care Center.”
These awards were assessed by RestorixHealth — the contract management company for outpatient wound care.